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Due to increase in use of smart devices in hospitals, Clinical Communication and Collaboration systems have gained traction. These devices help to deliver powerful benefits for patients that includes the ability to communicate more effectively with care teams, to get better access to medical records, and the ability to complete the administrative tasks sincerely. Healthcare professionals use handheld devices and smartphones explicitly that are designed for the healthcare ecosystem.

With increasing global mortality rate, the healthcare industry has started to focus on delivering an on-time service to save the lives of patients. The medical errors have resulted from miscommunication between hospital staff. To ensure the outstanding patient safety, hospitals have started to realize the importance of an efficient collaboration among their care team members. This can be done with the help of Clinical Communication and Collaboration Systems.

The global clinical communications and collaboration market was estimated to be valued at US$ 1.5 billion in 2021 and is expected to rise to US$ 4.61 billion. The market is expected to witness increase at a CAGR of 13.3% during the forecast period i.e., 2021-2030.

Deployment of clinical communication and collaboration system in the execution of team communication about the patients 24×7, is the source to help them continuously keep a record and generate actionable insights which is based on the present and past data collected which can be delivered as a future medical treatment to the patient. The increasing importance of patient safety is responsible for rising demand for clinical communication and collaboration market.

It is also seen that, Artificial Intelligence (AI)-led telemedicine services are a part of the on-going efforts that are used to improve healthcare services. The AI-led telemedicine is projected to disrupt the entire value chain of the patient care delivery system and clinical practice in place of offering new models of support and care. AI-led telemedicine is utilized to keep a less hospital wait time and predictive analytics that can help to discover specialists quicker for telemedicine patients.

According to the World Health Organization (WHO), AI in the telemedicine is precisely augmenting innovations in multiple areas, such as tele radiology, tele pathology, and tele dermatology. Digital transformation in the healthcare sector can provide an impetus to the industry growth. With the participation in the digital health ecosystem, it has allowed healthcare professionals to benefit from new technologies and expand in new directions. Thus, Clinical Communication and Collaboration Market plays an important role in the growth of the healthcare sector.

Key Trends

Clinical communication and collaboration systems in healthcare institutes are incorporated for seeking accurate information about patient health, surgical database, and other medical records in the real-time monitoring. A managed coordination among the hospital staff network, constant updates on news, and critical issues going in hospitals, alarms, and alerts on the occurrence of clinical emergency is necessary and required in the hospitals.

Clinical communication and collaboration systems are also used to access dashboards that work as key performance indicators and deliver organizational compliance and collaboration, which can further aid doctors and clinical staff to offer on-time and managed treatment to patients.

The first generation systems that are used by hospitals and physicians for creating alarm management were providing notifications on bed-exit or alarms on the chair movement of patients. But, also the members of the nursing staff were receiving just a warning message without any context. Also sometimes, the alarms were delivered to all the staff on their mobile devices, which was resulting in a lot of noise.

Therefore, demand for next-generation alarm management platforms is increasing day by day for reduction in the complexity of medical alarms, that is with the integration of text messaging, contextual alarms and alerts, and voice communication into a single platform.

By Content Type

• Video
• Voice
• Text
• Others

The video segment is anticipated to garner substantial returns over the analysis timeframe owing to higher user engagement offered by video content.

By Component

• Hardware

o mobiles/tablets

o  pager

o  access points

o others

• Software

o secure messaging

o  work flow management

o  user management

o others

• Services

o support and maintenance

o  integration

o  training

By Deployment

• On Premise deployment
• Cloud based storage deployment

The On Premise deployment segment captures a revenue share of over 54% in 2021. Healthcare organizations have built-up their IT infrastructure to meet the growing data demand. Traditionally, all these organizations were resisting to adopt cloud-based deployment and are in favour of on premise deployment, as the IT administrators have better control over the physical datacenters. But, the demand for on premise solutions is projected to decline over the forecast period due to the high maintenance costs associated with on premise deployments.

On the other hand, Cloud-based storage deployment offers a scalable and flexible environment at a reduced cost than on premise deployments. The growing number of remotely located teams that require a cloud-based platform to share, collaborate, and communicate with all location is expected to ignite the segment growth over the next few years. This software also enables healthcare employees to access the collaborative tools through their smartphone, giving them the flexibility to access the platform remotely. It has led to elevating the adoption of cloud-based software. Cloud-based software has also given a feature of recording the events and allowing others to review the proceedings later.

By End Users

• Clinical Labs
• Hospitals

o Small

o Medium

o  large

• Medical Labs
• Others

The hospitals segment of clinical communication and collaboration market accounts for a revenue share of over 50% in 2021. Companies have started providing collaboration solutions to organizations that helps in tackling the coronavirus pandemic at reduced costs or for free.

It has been also reported by the Joint Commission that 70% of the medical errors are due to communication breakdowns. Hospitals have a complex architectural structure that creates the need for efficient communication and coordination. Integrating clinical mobility in the hospital ecosystem has seen over the years as an added advantage to operational efficiency. It has also been observed that tech-savvy patients are finding comfort in technology and are bringing their data with them and are willing to share electronic health metrics with the healthcare providers.

The key countries included in the Clinical Communications and Collaboration Market includes US; Canada; Germany; U.K.; France; Italy; Spain; Russia; China; Japan; South Korea; India; Thailand; Malaysia; Indonesia; Australia; New Zealand; GCC Countries; Turkey; Israel; Northern Africa.

North America has the largest market share in the world. And the rising healthcare spending in the U.S. can be on the top to drive the regional market growth. The majority of hospitals in the United States has also started the use of clinical communication and collaboration solutions that enables them to achieve their digital healthcare goal.

The Asia Pacific is also expected to witness the fastest growth over the forecast period. COVID-19 outbreak in the Asia Pacific has created a gush in the number of patients that uses telemedicine platforms and applications. Digital health platforms in Indonesia, Australia, and Singapore have reported an increase in adoption as a response to the COVID pandemic. Also, the government is supporting telemedicine on a broader scale by making telemedicine available to the public as a tool to contain the spread of the virus.

• Clinical Communications and Collaboration Market Forecast Period: 2023-2032
• Clinical Communications and Collaboration Market 2021: US$ 1.5 Billion
• Clinical Communications and Collaboration Market 2032: US$ 4.61 Billion
• Clinical Communications and Collaboration Market CAGR: 13.3%
• Key Segments: Deployment; End Users
• Key Regions: North America; Europe; Asia Pacific; Middle east and Africa.
• Key Players: AGINITY Global Inc.; Avaya Inc.; Cerner Corporation; Cisco Systems, Inc.; Halo Health; Hill Room Services Inc.; Intel Corporation; Microsoft Corporation; NEC Corporation; Spok Inc.; Vocera Communications; Plantronics, Inc